Frequently Asked Questions
Everything you need to know about your alternative fashion journey.
How long does shipping take for international orders?
We ship globally. Delivery typically takes 7-15 business days depending on your location and the selected shipping method at checkout.
What is your return policy for Punk Design apparel?
We offer a 30-day return window for most items. Products must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
How do I know which size to order?
Since our styles vary, we provide a detailed size chart on every product page. We recommend measuring yourself and comparing it to the chart, as alternative fashion cuts can sometimes run smaller than standard retail.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and several 'Buy Now, Pay Later' options like Klarna and Afterpay.
Can I track my order once it has been placed?
Yes, once your order is processed and shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your materials vegan-friendly?
Many of our gothic and punk pieces use high-quality synthetic leathers and vegan materials. Please check the 'Material' section on the specific product page for detailed fabric information.